Here are our estimated shipping delivery times:
USA: 3-8 business days
Canada: 5-12 business days
World: 7-20 business days
Your order will be sent out on average within 2-3 days of ordering.
International shipments may incur customs fees. The customs policy is different in each country,
and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
In case the package has been lost, the first thing to do is to check whether the submitted address is 100% correct, even 1 missing letter/number can cause delivery failure. If the address is correct, please make sure to contact the local post office. In our experience we occasionally see that upon arriving at the destination city, the package is stored at the local post office and the recipient has to collect the package from there. After both of these measures have been completed, please reach out to our support team and we will investigate on our end and issue a replacement if we determine that there was no error on your or your customers’ part.